OGGDESIGN PRIVACY POLICY ("PRIVACY POLICY")

LAST UPDATED: 5TH SEPTEMBER 2024

 

1. About OGGDESIGN and this privacy policy

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At OGGDESIGN, we prioritize your privacy and are committed to ensuring that your personal data is handled in accordance with the General Data Protection Regulation (EU Regulation 2016/679, or "GDPR") and other applicable local laws such as the Spanish Data Protection Law (Ley Orgánica 3/2018, de Protección de Datos Personales y garantía de los derechos digitales, or “LOPDGDD”).

OGGDESIGN, registered in Spain under Béatrice Oggier (Registration No. 47866272Y), with its registered office at Paseo de Gracia 79, 08008 Barcelona, Spain, is the controller responsible for the processing of your personal data when using our website, www.oggdesignjewelry.com (the "Website").

This Privacy Policy outlines the types of personal data we collect, the purposes for which we process it, how we may share it with third parties, and your legal rights regarding your data.

If you have questions regarding this policy or wish to exercise your legal rights (such as accessing, rectifying, or deleting your data), please contact us at info@oggdesignjewelry.com.

 

2. Third-party websites

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Our Website may contain links to external websites, such as our partner boutiques, advertisers, and affiliates. Please be aware that this Privacy Policy applies solely to our Website, and we are not responsible for the privacy practices of third-party websites. You should review the privacy policies of any linked websites before submitting personal data to them.

 

3. What information do we collect, and how?

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When interacting with us through our Website or other communication channels, we may collect the following personal data:

• Information You Provide:

You may provide personal data when placing an order, completing forms (e.g., registration forms, surveys, or competition entries), subscribing to our newsletters, or contacting us via email, phone, or social media.

This personal data may include:

Your name, email address, phone number, physical address, date of birth, gender, payment information (such as credit or debit card details), and purchase history.

• Automatically Collected Information:

When you use the Website, certain information is collected automatically by our IT systems:

Cookies and similar technologies: We use cookies to enhance your browsing experience, remember preferences, and provide targeted advertising. You can manage your cookie preferences at any time through our [COOKIE POLICY] and browser settings. For more information on how we use cookies, see Section 6 below.

Device Information: We collect data such as the type of device you are using (e.g., iPhone 12, Samsung Galaxy S21), IP address, browser type, time zone, and country location.

Usage Data: Information on how you interact with the Website, such as pages viewed, time spent on the site, and actions taken.

• Information from Third-Party Sources:

We may receive information about you from third-party partners or public sources, such as social media platforms, analytics providers, or advertising networks. This could include household demographics, income levels, and professional details, which are appended to your profile to enhance your experience with more personalized recommendations and marketing offers.

 

4. How we use your information

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We process your personal data for the following purposes:

• To fulfill orders and deliver products or services requested by you.

• To communicate with you, including sending newsletters or updates if you’ve opted in.

• To improve our Website and ensure it operates effectively.

• To provide tailored marketing, product recommendations, and advertising based on your preferences.

• To comply with our legal obligations, such as sanctions and other regulatory requirements.

We rely on the following legal bases to process your personal data:

• Performance of a contract: When processing is necessary to fulfill a contract with you (e.g., when placing an order).

• Consent: When you have provided your consent for us to use your data (e.g., subscribing to newsletters).

• Legitimate interests: For improving our products and services, marketing, and fraud prevention.

• Legal obligations: When necessary to comply with EU or national laws.

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5. Data sharing and third parties

 

We may share your personal data with third parties in the following cases:

• Service Providers: We share your data with trusted service providers (e.g., payment processors, delivery companies) who assist us in fulfilling your orders and providing our services.

• Marketing Partners: We may share your data with third-party advertising networks or social media platforms to display relevant advertisements.

• Legal Compliance: We may disclose your data if required by law or in response to lawful requests from government authorities.

We ensure that any third party we work with complies with applicable data protection laws and maintains the confidentiality and security of your data.

 

6. Cookies and similar technologies

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Our Website uses cookies and similar technologies to provide a better browsing experience, store preferences, and show you personalized content or advertising. For more details on the specific cookies we use and how you can manage your preferences, please refer to our [COOKIE POLICY] here after.

COOKIES POLICY

Types of Cookies We Use:

• Category 1: Strictly Necessary Cookies: Essential for website functionality, such as remembering login details or items in your shopping cart. Without these cookies, some services may not be available.

• Category 2: Performance Cookies: Collect anonymous data on how you use our Website, such as through Google Analytics. These cookies help us understand site usage and improve navigation and marketing. The data collected is not personally identifiable. You can opt in to these cookies through your browser settings, though this may affect Website performance.

• Category 3: Functionality Cookies: Remember choices you make, such as country or language preferences, to provide a more personalized experience. These cookies do not track your activity on other websites. You can opt in to these cookies via your browser settings, but it may impact Website functionality.

• Category 4: Targeting or Advertising Cookies: Collect information on your browsing habits to make advertising more relevant. These cookies are usually placed by third-party advertising networks and help limit ad frequency and measure campaign effectiveness. You can opt in to these cookies via your browser settings.

• Category 5: Social Media Cookies: Allow sharing of Website activities on social media platforms like Facebook, Instagram, and Twitter. For details on how these cookies work, refer to the respective social media privacy policies.

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Managing Cookies:

You can manage and delete cookies through your browser settings. For more information on controlling cookies, visit AboutCookies.org. Deleting or disabling cookies may impact access to certain areas or features of our Website.

Withdrawing Consent:

You can withdraw your consent for cookies at any time:

Google Analytics Cookies: Visit Google Analytics Opt-out Browser Add-on.

Behavioral Advertising Cookies: Visit Your Online Choices.

Other Cookies: Manage through your browser settings.

Please note that refusing cookies does not stop all advertising but will prevent tailored ads based on your web preferences.

 

7. Who do you share my information with you?

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To provide the Website and our services, we may share your personal information with carefully selected third parties under the following circumstances:

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• Service Providers:

We engage various third-party service providers to help us operate and enhance our business and services. These providers are permitted to use your personal information only as necessary to deliver their services. Types of third parties include:

• Courier Companies: To deliver products, these companies need access to your order information, such as your name and address. They include both local and international providers depending on your shipping address.

• Payment Providers: To process payment transactions (including credit/debit card details), which are handled by our payment processors rather than stored by us.

• Anti-Fraud and Credit Check Providers: To ensure security and prevent fraudulent activities by checking orders and associated information.

• Analytics and Search Engine Providers: Such as Google, which assist in optimizing and improving our Website. These providers may be based in the United States and Europe.

• Marketing Tools Providers: To support our marketing efforts.

• Research Companies: Engaged to conduct surveys regarding your use of our Website and services, predominantly based in Europe.

• IT/Technology Providers: To support, maintain, and enhance our IT infrastructure and the storage of your information.

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• Advertisers and Social Media Partners:

We may provide your information to our advertising and social media partners (including Facebook, Instagram, and Twitter) to enable them to deliver relevant advertisements about our products and services to you and others.

• Data Enrichment:

We may share your personal data with selected business partners to enrich or combine it with data from other sources. This helps us better understand your profile and interests, allowing us to offer customized promotions and services.

• Corporate Transactions:

If we are involved in a corporate transaction such as a merger, acquisition, reorganization, or asset sale, your personal information may be transferred as part of the transaction. This allows us to assess and carry out the transaction. If we acquire or sell any business or assets, your information may be included in the assets transferred.

• Legal Compliance:

We may be required to share your information with regulators or law enforcement agencies in response to legal obligations, court orders, or other legal processes. We will, where possible, inform you of such requests, provided we are not prohibited by law or court order.

• Aggregated Data:

We may aggregate and anonymize your information with data from other customers to create datasets for analyzing the usage of our Website and demand for our products. These datasets, which do not identify individuals, may be shared with third parties, such as analytics providers or investors, but not for third-party advertising on our Website.

 

8. Data retention

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We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations. The retention period varies depending on the type of data and the purpose of its collection.

This revision incorporates GDPR and Spanish law updates, along with more explicit details regarding user rights, cookie usage, and data retention. Let me know if you'd like more adjustments or if additional sections should be added!

 

9. Security

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Protecting your personal information is paramount to us. We take various reasonable measures to safeguard the data you provide, including:

• Transport Layer Security (TLS): We use TLS encryption to secure personal data transmitted during the order process, including financial information such as credit or debit card details.

• Card Information: We do not store your credit or debit card details, such as your CVV number, which would allow transactions to be made by third parties.

• IT Security: We regularly monitor our servers and IT systems for vulnerabilities and potential attacks. However, no transmission of data over the Internet is completely secure. While we strive to protect your data, we cannot guarantee its security during transmission to or from our Website. Please be aware that information shared through non-secured channels, such as email or SMS, may be accessed and used by others outside our control.

 

10.  Your rights under GDPR AND LOPDGDD

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You have the following rights with respect to your personal data under GDPR and LOPDGDD:

 

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct any incomplete or inaccurate data we hold.

• Right to Erasure (Right to be Forgotten): You can request the deletion of your data in certain circumstances.

• Right to Restrict Processing: You can ask us to restrict the processing of your data in certain situations.

• Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.

• Right to Object: You can object to the processing of your data based on our legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: You can withdraw your consent at any time if the processing is based on your consent.

• To exercise your rights, please contact us at info@oggdesignjewelry.com. We may request proof of identity to verify your request. 

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11. Complaints

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If you have any questions or concerns about this Privacy Policy, please contact us at info@oggdesignjewelry.com.

This does not affect your right to lodge a complaint with the Information Commissioner’s Office (www.ico.org) or the data protection supervisory authority in your EU country of residence or work if you believe we have violated data protection laws.

 

12. Updates to this policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please check regularly for updates to stay informed about how we handle your data.